Acme Smoked Fish
  • Customer Service
  • FL, USA
  • Hourly
  • Full Time

*Customer Service/Logistics help needed at our Pompano Beach, Florida location*


Great American Smoked Fish is looking for a team member to join our Pompano Beach location.

Title: Customer Service/Logistics

Position Type: F/T (Full Time)

Location: Pompano Beach, Florida

Compensation / Benefits: Acme offers a competitive salary and benefit package.


Job Requirements:

Individual must be:

  • Organized and logical, willing to adapt quickly to changing policies and procedures
  • Must be able to work as part of a team in a fast paced and pressured environment, communicating effectively with both colleagues and clients and following verbal and written instructions
  • Must be able to efficiently solve problems relating to sales, finance and transportation of goods must be able to operate Microsoft Office


Job Duties:

  • Answer incoming calls (promptly and pleasantly)
  • Schedule air shipment and delivery appointments
  • Build strong relationships with clients; be customer service oriented and a problem solver
  • Take orders from the tape and enter them to SEASOFT 
  • Prepare billing and applicable shipping documents and being attentive to specific needs of customers
  • Coordinate with our Shipping manager things like TTR's, pallets amounts, truck schedules
  • Control and document access into facility
  • General administration duties (maintains and updates filing system for the General Manager and Vice president. Retrieves information from files when needed)



  • Minimum 2 years' experience in shipping and/or receiving
  • At least 3 years' experience taking and facilitating orders for a manufacturing facility
  • At least one year experience working with MRP system
  • Good verbal communication skills
  • Ability to multitask and reprioritize tasks as needed
  • Great at problem solving
  • Must be detailed oriented
  • Associates degree in business related field preferred


Monday to Friday: 5:30am - 4:00pm (Overtime !!!)

Acme Smoked Fish
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